What is Lean Office?
Lean office means optimizing your way of working/being in your office environment in a manner that requires the absolute minimum in resources (human, materials, surface, office machines, IT,...) to fulfill customers expectations. This approach therefore guarantees a high quality, low cost and reliable service together with short reaction times for back-office units.
The essence of the system is the elimination of everything that is not beneficial to the customer, meaning all kinds of waste, or all elements that prevent flow. Between 60 to 80 percent of the costs associated with a product are non-production costs. The non-production costs are often related to administrative processes that ensure that the product is ordered, released, shipped, paid for,... The employees control the events and activities that occur in a Lean Office, not the other way around. Only those employees who show an active involvement will be able to implement another way of working, guided by a systematic approach called Lean Office.
How does Stanwick help with the implementation of Lean Office?
We assist you in the implementation of the roadmap, we offer you a complete toolbox and help you select the appropriate tools for your organisation. Furthermore we help you to think Blue Sky, a crucial element in your pursuit towards lean processes.
According to your needs we help you in performing the activity analysis on the defined processes, in providing the necessary training (roadmap and tools) and we organise rapid improvement workshops. The LEAN-methodology is based on the following steps:
- Define the value from your customers' perspective.
- Understand your process and identify the value stream.
- Eliminate wastes.
- Meet the customer's demand.
- Make the work flow.
- Level the work and pursue perfection.
- Continue to improve.
Recent client projects: Conteyor, Fortis.
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